FAQ

Unfortunately, we aren’t allowed to have any alcohol or supplies dropped off before the tour.

All sales are final at the time of check out. We do not issue refunds unless the tours are cancelled due to a company policy. The reason we don’t issue refunds is because these spots fill up usually way in advance and we do not have the ability for last minute cancellations.

Our staff work for gratuity, it’s how we are able to provide for our families. They do everything possible to ensure you have an amazing experience! The average gratuity is $10 a person, but hey, if you’re feeling generous, we love that too! We can add gratuity to your card if you would like, just let your bartender or driver know. They also have Venmo.

We have a special group that monitors our weather in the immediate downtown area. We don’t get our weather from the news as it is usually wrong and covers half the state. We will notify you of any weather cancellations via text, phone or email. Please do not call asking about the tour as this only delays us notifying our customers.

Select a tour and put the number of tickets for the size of your group. Then it will show the list of available times for that many people.

The tour starts and finishes at Gilligan’s Bar. There are no stops in between.

Yes, We highly suggest that one person books the number of tickets for the whole group. This is because there is always that one person who forgets to book and the tour spots will fill up leaving someone out. They could also book the wrong date or time, especially if its a decent size group. Don’t leave room for errors and just have one person pay for it!

We require waivers to be signed before the tour begins. You can do this by clicking the link in your confirmation email or by clicking “waiver” at the top of the website. If the waivers are not signed before the tour start time we will have to wait until they are signed before starting and this will cut into your tour time. Please either sign the waivers online on our website or arrive 20 minutes early. We do not accept paper copies.

We recommend 30 minutes before the tour. If you arrive to early then relax at the bar at Gilligan’s and take a few shots until the tractor comes back to front of bar.

The tours run about 80 min. This includes the checking in and our safety briefing. Its important that you arrive 30 minutes early to get checked in so we can start at our scheduled time. If you show up late you could be left or your tour will be cut short.

NO… We don’t allow coolers to be brought on the wagon except for private tours and it’s still not recommended.

We have very little flexibility in moving tours as we are usually booked up for the weekend. If we are able to move we charge half the purchase price for moving. This is because we have already turned people away for your tour. We service over 200 customers a day and moving is very limited.

Just your alcohol! We provide the Ice. NO GLASS BOTTLES!!! If you bring glass it WILL NOT be allowed on the wagons.

No glass means that we DO NOT ALLOW any glass bottles at all. NO EXCEPTIONS. GLASS WILL BE REFUSED. Please put in a plastic container.

Only on our private tours. It has to be classy as we have a lot of young children walking the streets. Keep in mind that this would also cut into your tour time.

Believe it or not we do! Guess what…. It’s free!!!!! One of the few places in Scottsdale that can handle that. Vehicles left over night are subject to tow as we have to keep space available for our other guest. Free parking is all around Gilligan’s Bar though it is first come first serve with spots.

We won’t be able to hold up our other guest for more than 5 minute, so please let us know as soon as possible. If you booked a private tour then we can wait! Unfortunately, the private tours will have to be cut a little short in order for us to still stay on schedule for our next customers.

Is it hot outside? Please bring any beverages you would like such as water. Arizona sun can be brutal and sunscreen would be a great thing to bring if you have sensitive skin.

Yes, the tour will leave on its scheduled time. If you show up late and the waivers aren’t signed they WILL LEAVE YOU. We have a very strict time schedule that we have to maintain. We can only wait 5 minutes past the scheduled start time. We highly recommend you try to get here early and have the waivers signed online before arrival. Nashville traffic can be very troubling at times so please plan accordingly.

Please bring enough alcohol for your entire tour. We don’t have the opportunity to stop for more alcohol because it cuts into your tour time so, please come prepared.

We allow for stops during the tours. There is no restroom on the trailer

No, it is against the law for us to sell alcohol while driving down the road. However, you can bring your own alcoholic beverages.

We do not allow glass, , silly string, throwing anything off the wagon, blow up dolls or body parts (that’s happened), vulgar language or rude and disrespectful behavior.

Yes, advance purchase of tickets is required. We suggest booking well in advance to secure your preferred day and time. Tickets can be purchased online with Visa, Discover, American Express or MasterCard.

We say the wetter the better! This wagon does have a cover. If it is monsoon rain (dangerous for our driver, our discretion), we will cancel it unless you request to go in the rain! “RAIN” Cancellations are only refunded when we cancel due to extreme weather.

We will always contact you and let you know if your tour is cancelled (which rarely happens) as soon as we possibly can. It will be by email, phone or text. We know you all have your days planned out so we try to give as much notice as we can but sometimes mother nature just doesn’t cooperate. Please do not call about your tour being cancelled as this only delays us notifying the customers in a timely manner. If you haven’t heard from us via email, phone or text assume your tour is still on.

Yes, all riders must be at least 21 years old. In addition, everyone must bring a valid, government-issued ID to check in. Anyone who books a guest who is under 21 will not receive a refund and not be allowed to participate. Fake ID’s will be taken and turned over to the police.

If we identify a fake ID we will turn it over to the police and also cancel the tour without a refund. It’s not worth the risk to try it! Yes we will cancel the whole group. Everyone always knows who the ” under 21″. Please don’t ruin it for your friends.

Ummmmm NOOO… Ladies nooo and guys you can’t either. Scottsdale is a kid friendly city and although we know you can go to the beach and see more, we don’t allow it! We say around here “If you don’t want your critters being played with, don’t make your barn look like a petting zoo”.

Absolutely, we love to eat and drink! Just NO GLASS containers. We will give you plenty of cups to put your beer, wine, or liquor in. Please note that NO alcohol will be consumed if anyone underage is on board (special groups only NO UNDER 21). We are not able to accept alcohol or food prior to the tour.

Case IH 100c Tractor

Yes! EVERYONE participating must provide a valid photo ID at the time of the tour and the waiver must be signed before arrival in order to expedite the check in process. You can find it on our website under “waiver.” All our waivers are electronic, we do not provide nor except paper copies.

Of course, we are in Party City We love to rock out while cruising the streets. We have our custom sound system with our awesome mixes with a live DJ on board. We do not allow for phones or devices to be connected to our radio system but don’t worry! We have almost EVERYTHING you can think of, minus Garth Brooks, He pays a lot of money for us not to play his songs, but we do have Taylor Swift finally. We also do not allow any vulgar music to be played. So, keep it your requests classy!

Us country folk of course! We have experienced drivers, No, you can’t drive, I’ve already asked.

Wear something comfortable. Remember, you are on a wagon, and we recommend closed toes shoes. Please don’t wear high heels, they are dangerous as we are moving and it’s hard enough to keep your balance on them on pavement. During winter months, please dress accordingly! We do not provide blankets, but you can bring them if you wish. Less clothes for warm, more clothes for cold….. you get it right!!!

Yes, they can be purchased by clicking the Gift Card button.

Yes, private tours are available, and can be booked online or over the phone with the same process as booking a single-seat ticket. Just click the calendar, choose your day, and make sure you are booking for the Private Party Tour, not the single-seat tour!

Sorry, but no. The trailer holds UP TO 15 people

The only tours we can extend is the 9:00pm. Those tours are extended at the cost of $300 per hour and tips are not included in this as our employees rely on tips.

Yes, unfortunately there is. We charge $150 for someone getting sick on the wagon. This will be charged to the card on file.

We are very easy to get along with and love to party but there as some things that are a “no-no’s”. They include throwing things off the wagon, giving alcohol to people on the street, taking off clothes, becoming a safety concern or not following staff instructions. Our staff has our full permission to have you removed from the wagon for not following their directions. This never happens as we want you to have a blast, don’t be one of the few!

No, unfortunately we can’t allow this because they become a safety issue to our customers and our insurance.

We try to run our full route every tour, but Scottsdale is a huge city and we have a lot of events that temporarily shut down some streets. We will always find an alternate route to make sure you have a great time.

The only way to be charged any additional fees is by throwing up or by going in the prohibited restaurants and them charging us. The clean-up fee is $150 unless the restaurants fees are raised. The fees will be charged to the purchasing parties credit card.

Absolutely, our charge for any damage will be a minimum of $150 up to any repair cost. This has only happened once in 2 years because someone decided to kick a light. The amount will be charged to the card on file if the person in the group does not accept responsibility. We will prosecute for any damages that are intentional. Just have fun, ITS WHAT WE DO! This should not be a concern……. unless you have “that friend.”